Practice Pipeline Privacy Policy

Effective Date: 2/1/2026

Practice Pipeline (“Practice Pipeline,” “we,” “our,” or “us”) is committed to protecting your privacy and ensuring that your personal information is handled in a safe and responsible manner. This Privacy Policy explains how we collect, use, and safeguard your information when you visit our website, www.practicepipeline.net (the “Website”).

By using this Website, you agree to the terms of this Privacy Policy.

1. Our Commitment to Privacy

Your privacy matters to us.

Practice Pipeline does not sell, rent, or trade your personal information to third parties for marketing purposes.

We only collect and use information necessary to:

Provide requested services
Respond to inquiries
Improve our systems and website
Operate business and communication services
Comply with legal obligations

This Privacy Policy applies to information collected through our Website and related online services.

2. Information We Collect

A. Information You Provide

We may collect information when you:

Submit a contact form
Request a demo or consultation
Book an appointment
Subscribe to updates or newsletters
Communicate with us directly
Become a client or service user

This information may include:

Full name
Email address
Phone number
Company or law firm name
Business address
Appointment details
Payment or billing information
Any information voluntarily submitted through forms or communications

Payment details are processed securely through third-party payment providers and are not stored directly by Practice Pipeline unless required for invoicing or compliance purposes.

B. Automatically Collected Information

When you visit our Website, we may automatically collect:

IP address
Browser type and device information
Pages visited and time spent
Referral sources
General geographic region (non-precise)

This information helps us improve performance, usability, and security.

C. Cookies & Tracking Technologies

We use cookies and similar technologies to:

Improve website functionality
Analyze traffic and user behavior
Personalize user experiences
Measure marketing and advertising performance

You may disable cookies through your browser settings; however, some Website functionality may not work properly.

3. How We Use Your Information

We may use collected information to:

Respond to inquiries and demo requests
Schedule consultations and appointments
Provide CRM, automation, and marketing services
Deliver onboarding and support
Send updates, reminders, and notifications
Improve Website performance and user experience
Maintain internal business records
Prevent fraud, abuse, or unauthorized activity
Comply with legal and regulatory obligations

We may also use aggregated, non-identifiable data for analytics and operational improvements.

4. Communications & Opt-Out

You may receive communications from Practice Pipeline related to:

Consultations or appointments
Service updates
Support communications
Account or onboarding information
Marketing and promotional content

You may opt out of promotional communications at any time by:

Clicking the unsubscribe link in emails
Replying STOP to SMS messages
Contacting us directly

Even if you opt out of marketing communications, we may still send transactional or service-related communications.

5. SMS Privacy & Consent

By providing your mobile phone number through our Website forms, booking pages, contact forms, consultations, or other communication channels, you consent to receive SMS/text messages from Practice Pipeline.

These messages may include:

Appointment confirmations and reminders
Consultation updates
Client onboarding notifications
Service and support communications
Marketing and promotional messages

Message frequency may vary.

Message and data rates may apply depending on your carrier and mobile plan.

You may opt out at any time by replying STOP to any message.

For assistance, reply HELP or contact us directly.

SMS consent information and mobile phone numbers are not sold or shared with third parties or affiliates for marketing purposes.

We may use third-party communication providers, such as CRM, messaging, automation, or telecommunications platforms, solely to deliver communications and services.

6. Sharing of Information

We may share information only in the following circumstances:

A. Service Providers

We may share information with trusted third-party providers that help operate our services, including:

CRM and automation platforms
Hosting providers
Payment processors
Scheduling tools
Communication providers
Analytics services

These providers are contractually required to safeguard your information.

B. Legal Requirements

We may disclose information if required by law or when necessary to:

Comply with legal obligations
Respond to subpoenas or court orders
Protect our rights, users, or property
Prevent fraud, abuse, or security threats

C. Business Transfers

In the event of a merger, acquisition, restructuring, or asset transfer, user information may be transferred as part of the transaction.

7. Data Security

We take reasonable technical and organizational measures to protect personal information, including:

Secure servers and encryption where appropriate
Restricted access and sensitive data
Monitoring for unauthorized access

However, no method of transmission over the Internet is 100% secure. By using our Website, you acknowledge this risk.

8. Your Rights & Choices

Depending on your location and applicable laws, you may have the right to:

Request access to your personal information
Request corrections or updates
Request deletion of your information

To submit a request, contact us using the information below.

We may require identity verification before processing certain requests.

9. Third-Party Links & Services

Our Website may contain links to external websites. We are not responsible for the privacy practices or content of those sites.

10. Children’s Privacy

Our Website is not intended for children under 13. We do not knowingly collect personal information from children without parental consent.

11. International Users

Practice Pipeline operates primarily in the United States. If you access our Website from outside the United States, you consent to the processing of your information within the United States.