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Terms of Use

Effective Date: 2/1/2026

Welcome to the Practice Pipeline website, (https://practicepipeline.net/) (the “Site”). By accessing or using this Site, you agree to comply with and be bound by these Terms of Use (“Terms”). If you do not agree to these Terms, please do not use the Site.

Use of the Site

The Site and its content are provided for informational, business, and commercial use related to legal marketing, client intake, CRM automation, and related services offered by Practice Pipeline.

You agree to use the Site lawfully and not engage in any activity that may:

Harm, disrupt, or impair the Site
Interfere with other users’ access or use
Attempt unauthorized access to systems, accounts, or networks connected to the Site
Misuse contact forms, booking systems, intake forms, automation tools, or communication systems for false, misleading, or unlawful purposes

Services Disclaimer

Practice Pipeline provides legal marketing, automation, CRM, lead management, website, and business process support services for law firms and legal professionals.

Important:

Practice Pipeline is not a law firm and does not provide legal advice.
Any information provided through the Site is for informational and business purposes only.
Use of this Site or communication through this Site does not create an attorney-client relationship.

Law firms and legal professionals using our services remain solely responsible for compliance with all applicable legal, ethical, advertising, and client communication regulations.

Intellectual Property

All content on the Site, including text, graphics, logos, images, videos, software, branding, workflows, and automation materials, is the property of Practice Pipeline or its licensors and is protected by applicable intellectual property laws.

You are granted a limited, non-exclusive license to access and use the Site solely for its intended purposes.

You may not reproduce, distribute, modify, republish, or commercially exploit any Site content without prior written permission from Practice Pipeline.

User Submissions & Content

You may submit information through forms, booking requests, contact forms, demo requests, or other communication channels.

By submitting information through the Site, you grant Practice Pipeline a worldwide, royalty-free license to use, process, and store such information solely for the purpose of:

Providing requested services
Responding to inquiries
Improving services and user experience
Communicating regarding services, appointments, or support

You represent that:

The information you provide is accurate and truthful
You have the right to provide such information
Your submission does not violate any laws or third-party rights

Confidentiality & Communications

Practice Pipeline takes reasonable measures to protect submitted information; however:

Communications submitted through the Site may be reviewed by authorized team members, contractors, or service providers assisting with operations and support.
Electronic communications may not always be fully secure.
Users should avoid submitting highly sensitive or confidential legal information through public forms unless specifically requested.

Links to Third-Party Websites

The Site may include links to third-party websites, software platforms, payment processors, scheduling systems, or external resources.

These links are provided for convenience only and do not imply endorsement.

Practice Pipeline is not responsible for the content, availability, security, or privacy practices of third-party websites or services.

Payments & Transactions

Payments for services may be processed through secure third-party payment providers.

By submitting payment information, you agree that:

The information provided is accurate
You are authorized to use the payment method
Fees, subscriptions, retainers, or service payments are subject to the agreed terms between Practice Pipeline and the client

Unless otherwise stated in a written agreement, payments are non-refundable.

SMS Communications & Consent

By providing your mobile phone number through our website forms, contact forms, booking forms, demo requests, consultations, or other communication channels, you consent to receive SMS/text messages from Practice Pipeline.

These messages may include:

Appointment confirmations and reminders
Consultation scheduling updates
Service-related notifications
CRM or onboarding updates
Marketing and promotional communications
Follow-up messages regarding inquiries or services

Message frequency may vary.

Message and data rates may apply depending on your mobile carrier and plan.

You may opt out at any time by replying STOP to any message. For assistance, reply HELP or contact us directly.

Wireless carriers are not liable for delayed or undelivered messages.

By opting into SMS communications, you confirm that you are the authorized user of the provided mobile number or have permission from the authorized user.

Consent to receive SMS communications is not required as a condition of purchasing services.

Disclaimer of Warranties

The Site is provided on an “as is” and “as available” basis.

Practice Pipeline makes no warranties, express or implied, including:

Merchantability
Fitness for a particular purpose
Non-infringement

We do not guarantee that:

The Site will be uninterrupted or error-free
The Site will always be secure
The Site will be free of harmful components or technical issues

Limitation of Liability

To the fullest extent permitted by law:

Practice Pipeline shall not be liable for any direct, indirect, incidental, consequential, special, or punitive damages arising from:

Your use of or inability to use the Site
Reliance on Site information
Errors, interruptions, or omissions
Third-party services or integrations

Indemnification

You agree to indemnify and hold harmless Practice Pipeline, its owners, employees, contractors, affiliates, and partners from any claims, liabilities, damages, losses, or expenses arising from: